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When anger costs too much

By: Shannon Munford M.A.

Consider how much more you often suffer from your anger and grief, than from those very things for which you are angry and grieved–Marcus Antonius

Anger makes dull men witty, and it keeps them poor.
–Attributed to Queen Elizabeth I of England (1533-1603)

Men are like steel: when they lose their temper, they lose their worth.–Chuck Norris

When anger costs too much

Kenneth is a Vice President at a major music record company here in Los Angeles. He makes over $100, 000 a year and has worked with some of today’s top R&B and Rap artists. Kenneth was raised in New York City and developed a unique style in dealing with conflict.

The record label’s human resource division made special arrangements for Kenneth to receive private Executive Anger Management coaching. You see, it would appear that Kenneth was involved in a conflict with another employee in his office. Accompanied by his driver/bodyguard, Kenneth reluctantly entered my office. He was obviously in no mood to participate in twelve sessions of Anger Management education.

As the hours progressed he slowly began to open up. He admitted that he had threatened the life of an entry- level employee in the building. According to Kenneth this employee blatantly stole some items out of his office.

Where Kenneth came from, it was only natural for him to respond to a threat with a threat. It was a matter of respect of course, but Kenneth failed to realize that he was no longer on the streets of New York City. He had entered the corporate world of worker’s comp claims, administrative leaves and lawsuits. Consequently, Kenneth was suspended with out pay from his job and forced to take Anger Management classes. Towards the end of the class Kenneth was fully aware that he had to change the way he dealt with his anger. His current way just cost too much.

The following components must be addressed in attempts to avoid workplace violence.

1) Interpersonal Assertion, or how effectively the individual uses direct, honest, and appropriate expression of thoughts, feelings, and behaviors when dealing with others

2) Interpersonal aggression, or the degree to which the client’s communication styles violates, overpowers, dominates, or discredits another person’s rights, thoughts, feelings, or behaviors

3) Interpersonal Deference, or the degree to which a person’s communication style is indirect, self-inhibiting, self-denying, and ineffectual for the accurate expression of thoughts, feelings, and behaviors

4) Empathy, which is an individual’s ability to sense, understand, and accept another person’s thoughts, feelings, and behaviors

5) Stress Management, or skill in dealing with stress and anxiety and

6) Change Orientation, which indicates one’s degree of motivation and readiness for change.

www.daybreakservices.com

Article Source: http://www.dummiesguideto.com

Shannon Munford has a decade of working with troubled youth and families in Los Angeles County. He has been employed with the Los Angeles District Attorney's Office, The Department of Children and Family Services and The Los Angeles Probation Department. Mr. Munford has been and continues to be a mentor to youth in Los Angeles and surrounding areas. As the Chief Executive Officer at Daybreak Counseling Service he has teamed with local faith based institutions that donate clothes, furniture and toys to foster and probation youth in Los Angeles. Mr. Munford is a member of the City of Gardena Police Chief Advisory Board. His passion for the family inspired him to receive his Bachelor of Arts Degree in Sociology and Master's of Arts Degree in Marriage and Family Therapy from California State University Dominguez Hills. He is Anderson and Anderson certified Adult and Adolescent Anger Management Educator. His clients consist of members with the entertainment industry as well as corporate America. Shannon Munford is the author of several article on the subject of anger management education.

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