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Steve Norris's Articles in Communication

  • Does My Office Need Cat5e or Cat6 Cabling?
    We have seen a growing percentage of installed data cabling shift from Cat5e to Cat6 in the past year. A common question we hear, since there is a substantial price difference between the two, is do I really need Cat6 and gigabit capacity internally?
  • The Quality Of Your VOIP Solution Lies With The Weakest Link
    The most reliable of all VOIP (Voice Over Internet Protocol) solutions will always perform in accordance with the quality of the data connection involved. In determining just how well your proposed VOIP solution will work for you, look no further than your weakest data connection.
  • First Impressions – The Real Impact Of Your Business Phone System
    Every day there are fantastic new opportunities to make first impressions with new potential clients. Each new client who calls you may represent new business and revenue opportunities to impact your company for years to come. An important question to ask is “What does my phone system say about my company?”
  • Managing Your Time In Professional Sales-3 Tips For Effectiveness
    Across all industries, one of the major issues professional salespeople struggle with is proper time management. All too often, at the end of the day the professional salesperson can look back and feel as if they accomplished nothing of value. We evaluate three key tips to improving time efficiency and your mastery of time management.
  • Water-Bucket or Pipeline Builder? What type of Salesperson are you?
    If you are in outside sales in what is known as a “hunter” position, you are either a water bucket carrying salesperson, or you are a pipeline building salesperson. Find out why you need to identify which one you are, and which one you want to be!
  • Cold Calling: Just Swallow the Frog Already! Part 2
    So you are holding that ugly green frog in your hand, the one we call Cold Calling, and your boss says to eat it? How can one eat a green frog and even pretend to like it? Here are some tips on how to not only be successful in cold calling, but to also enjoy the process.
  • Cold Calling: Just Swallow the Frog Already! Part 1
    Isn’t it amazing that in every job we do, there are always a few dreaded activities that we seem to want to avoid doing at all costs. And some of those very activities dictate whether we experience huge success or massive failure at our jobs. Never has this been truer or more applicable in sales and the world of cold calling…..
  • Use Voice PRI to Eliminate Excess Analog Lines
    Does your thriving business still operate on numerous analog lines in addition to your Voice PRI? Do the monthly charges seem to add up month after month after month, and you wonder why you even still have them? Did you know you can get rid of nearly all of your old analog line technology when implementing a Voice PRI, and eliminate those excess costs?
  • Is Automated Attendant Killing My Business?
    A customer’s first contact with an organization is often by telephone. What impression does your company give over the phone, and is it killing your business?

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